Stallholder Guidelines and Rules
- New Stallholders are requested to apply to for a stall
- Stall applications must be submitted along with a copy of Product and Public Liability Insurance currency certificate and evidence of temporary food premises registration before they can be considered. All applications must be received at least 7 days prior to a market, with approval and registration issued to Stallholder before market attendance.
- Fees must be paid via bank deposit within two business days of the stall application being approved or the site may be re-allocated. All stall bookings and fees must be received by the Tuesday proceeding the market. A receipt will be issued on the market day upon request. Cash payment is only accepted with prior confirmation by the Market Manager.
- Insurance: All Stallholders are required to hold a current Product and Public Liability Insurance Policy. A Certificate of Currency must be included with their application and provided upon request as required. Public Liability Insurance coverage is also available at the Market Managers discretion – see Fee Schedule.
- Stallholders are only to provide items that are listed on their application form, unless authorised in writing by the Market Manager prior to a market to extend their range.
- Stalls cannot be transferred, sublet, franchised or sold to any other person, nor can they be shared without written approval prior to the market day.
- Stallholders are responsible for complying with all laws, rules and regulations relating to the goods offered for sale.
- Cancellation / Non-attendance: To ensure customer expectations are met, Stallholders are required to provide at least one week’s notice if unable to attend a market in order to allow time for management to find a suitable replacement vendor. If a Stallholder gives management more than 48 hours of an inability to attend, the fee paid will be credited toward a later market. If notice is not provided within 48 hours of the commencement of the market, fees may be forfeited.
- Stall sizes are strictly 3m x 3m. The stall space is defined by Market Manager. Booking of space and positioning of stallholders is the responsibility of the Market Manager.
- Marquees are a requirement and must include weights. Stallholders are liable for any damage caused by marquees.
- Car movement within the market must be done with care and consideration of the public. The driver shall be totally and legally responsible for the parking and movement of the vehicle. For reasons of safety, vehicles must not move within the market area during the advertised trading times, unless the Market Manager closes the market earlier for any reason.
- Stallholder’s noise levels are not to be disruptive to other market participants.
- Stallholders must maintain their stalls in a clean and tidy manner and are responsible for their own rubbish and must ensure the site is left clean. The market operates on a bring in take-out policy in relation to all rubbish, packaging and recyclable materials. Waste bins will be provided for customer use only.
- There are a limited number of car spaces available for parking behind a stall which incurs an extra fee as listed in the Fee Schedule.
- Power: 15 and 10amp outlets are available for a limited number of sites. Stallholders are responsible for supplying their own complying electrical extension lead. Individual Stallholders may be allowed to use their own generator if it is silent, but details must be in their application. Power usage requirements need to be supplied in the application – Eg 2400 watts
- Electrical Requirements:
All electrical equipment must be tested and tagged
2. Electrical switchboard cabinets will be closed but not locked after leads are plugged in.
3. Stallholders should have a Portable Socket Outlet Assembly (PSOA) at their stall to control current overload or earth leakage. Multiple leads or appliances must have a PSOA.
4. Extension leads joined between the switchboard and the stall must be protected by a ‘socket box’.
- Generator use: locate away from public access and meet appropriate fire extinguisher requirements. The generator must be silent.
- Gas appliances: Stallholders must ensure that all gas appliances are approved and in date. Stallholders using gas appliances must complete the ESV (Energy Safe Victoria) self-check-list prior to trading at each market and present it if inspected by a representative from ESV.
- Food Handlers Licence: (Food sellers) All prepared or value added food must be prepared in a registered kitchen and operated in accordance with the requirements of the local Health Act. This includes labelling in accordance with Australian Food Standards. Registration details must be provided with the application. Application for registration of a Statement of Trade application (now Streatrader) is essential for food and beverage handling stalls.
- Food coverings must meet Health Regulations.
- Stallholders can report unruly customers to the Market Manger.
- In the event of any issue between Stallholders the matter must immediately be reported directly to the Market Manager. Stallholders are not to approach another stallholder directly or indirectly in regards to a grievance.
- Any Stallholders causing disruption at the Market will have their stall closed down immediately and may not be allowed to attend future markets.
- If a Stallholder feels they have been unfairly treated by the Market Manager and the matter cannot be resolved they can lodge a formal written compliant with PORA. (See complaint resolution section)
- The Market Manager reserves the right to refuse admission to the Market to any person and to eject or cause to be ejected any person and or his/her goods and chattels without giving any reason. This decision is final and binding.
- The Market Manager shall not be liable to any person using these premises for any personal injury or loss or damage howsoever arising whether by negligence or otherwise of the Market Manager or its servants, or incurred or suffered by that person.
- In the event that weather or other circumstances prevent the Market Manager from staging a market, the Market Manager will endeavour to advise Stallholders as early as possible. In such circumstances, the Market will not be responsible for any loss incurred by Stallholders and Stallholder Fees will be credited to the next market.
- In the event of a day of Total Fire Ban being declared for the Central District for Extreme or Code Red Days or Severe Weather, the Park Orchards Market will not operate. In the event of a cancellation through this or other weather/emergency issues all monies will be held in credit for the respective stallholders to be used for hire for subsequent markets.
- Heat Policy: Market will close one hour early if management deems the outside temperature is extreme, however there will be a poll of the stallholders.
- Smoking is prohibited on the market site and within 6 meters of the entrance.